Due to the economic hardship related to the Coronavirus pandemic, many wireless companies are offering financial assistance to customers. If you’re facing financial hardship and finding it difficult to meet your payment minimums for utilities or other bills, be sure to reach out to your local company.
For the next 60 days, AT&T announced that they will do the following for customers:
- Not terminate the service of any wireless, home phone, or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the Coronavirus pandemic.
- Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the Coronavirus pandemic.
- Keep their public Wi-Fi hotspots open for any American who needs them.
- All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data.
For the next 60 days, Spectrum Mobile won’t terminate service for residential or small business customers who face difficult economic circumstances related to the Coronavirus pandemic. They also won’t charge late fees for those customers facing difficult economic circumstances related to the pandemic and will open their WiFi hotspots across their footprint for public use.
Effective March 18th, Sprint is providing unlimited data for 60 days to customers with metered data plans, giving 20 GB of free mobile hotspot to customers with hotspot-capable devices, and offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans (effective 3/17).
For the next 60 days, ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data (excluding roaming). Also, T-Mobile and Metro by T-Mobile customers on smartphone plans with hotspot data additional date to mobile hotspot users. They are also willing to offer bill assistance for customers in need due to the Coronavirus pandemic.
Due to economic circumstances related to the Coronavirus and to keep customers connected during this economic and global crisis, Verizon is waiving late fees for residential and small business customers impacted by COVID-19. They’re also offering FREE international calling to CDC level 3 countries.
Verizon will also waive activation fees on new lines of service and upgrade fees starting March 18. This applies to all purchases and service-only activations made through Verizon digital channels, such as verizonwireless.com and the My Verizon app.
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